London, UK – November 27, 2025 – IFS, a global leader in Industrial AI software, has unveiled IFS Cloud 25R2, its latest platform release that embeds advanced AI capabilities into mission-critical industrial operations. The release introduces IFS Loops Digital Workers, AI agents capable of thinking, deciding, and acting autonomously across systems, effectively becoming integral members of the industrial workforce.

At its flagship event, Industrial X Unleashed, IFS emphasized that generic AI tools cannot meet the complexities of industrial environments. With a looming labor crisis—50% of the industrial workforce expected to retire within five years—and trillions invested in infrastructure and AI factories, IFS Cloud 25R2 offers applied Industrial AI that multiplies human capacity and drives measurable outcomes.

Pedro Buhigas, CIO at Kodiak Gas Services, highlighted the ROI potential: “If half of our workforce engages with the [IFS Loops] agent once per day, that's three million dollars a year of ROI and ninety thousand hours we can give back to field service technicians to do their job.”

Digital Workers: Expanding Workforce Capacity

IFS Loops Digital Workers automate “invisible work”, repetitive and time-consuming tasks that occupy 40-60% of industrial staff time. Unlike consumer-grade AI tools, these agents:

• Think: Embedded with domain knowledge for industrial operations, including maintenance protocols and asset-specific rules.
• Decide: Execute autonomously within governed parameters, with human oversight for exceptions.
• Act: Operate 24/7 across systems, delivering continuous value.
• Remain Auditable: Full traceability ensures compliance in regulated industries.

The first five Digital Workers launched include:

1. Customer Order Manager – Streamlines order processing and ensures accurate fulfilment.
2. Supplier Order Manager – Coordinates supplier orders, reducing delays.
3. Inventory Replenisher – Automates stock monitoring to prevent shortages or overstock.
4. Operations Analyst – Consolidates actionable insights from multiple sources.
5. Material Replenisher – Ensures critical materials are available on time.

Cathie Hall, Chief Product and Customer Officer at IFS, commented: “We embed industrial-focused AI where it matters most—daily workflows of field technicians, maintenance planners, and operations teams. Adoption is immediate, delivering measurable impact, all with AI at the core.”

Applied AI Across Operations

IFS Cloud 25R2 extends AI-driven capabilities across its suite:

• Field Service Management: AI tools like IFS.ai Copilot and Work Briefing Generation boost technician productivity and first-time fix rates.
• Enterprise Asset Management: AI enhances maintenance accuracy, downtime reduction, and reliability analysis.
• Enterprise Resource Planning: AI-powered MRP simulations, dynamic pricing, and automated invoice capture improve planning, inventory control, and financial agility.
• Aviation Maintenance: Smart Part Finder suggests context-aware parts, accelerating aircraft return-to-service.

Tony Alloway, VP of North American Operations at BGIS, praised the results: “Through this transition and technology partnership, we drove 30% savings to the bottom line—proof that simplifying complexity pays off.”

Driving Sustainable and Profitable Growth

25R2 also integrates sustainability into industrial operations. Features such as AI-powered KPI Narrative Generation and enhanced emissions tracking allow companies to strengthen compliance and reporting while aligning profitability with sustainable practices.

Christian Pedersen, Chief Innovation Officer at IFS, concluded: “Industrial AI is expanding the workforce, not replacing it. Our solutions embed intelligence directly into industrial processes, enabling autonomous, profitable, and sustainable operations.”